Eline Franklin, Partner
KRC

KRC is a cement and mining consulting company based in Australia.

"Gilleard Market Research has been able to obtain valuable information from our clients, and I believe we would not have been able to get such detailed responses if we had carried out the survey ourselves. It was good to get an idea of what our clients thought of our services and wonderful to receive such positive feedback.

"Another benefit from the survey has been that where we thought there may have been a problem with a client or project there actually wasn't!

"I have also been impressed by the professionalism of Gilleard Market Research - I felt, after I had had several communications with Gilleard, confident that you would treat our clients in a professional and courteous way - and we are very protective of our clients!

"Thank you to all at Gilleard Market Research for the great work and for the suggestion to do the customer survey before conducting market research into new clients in the first place."